It’s important to Aylesford Aquatics to help our customers retain their privacy when they use our website and app. Your privacy is important to you and us, so we’ll protect the information you share. Aylesford Aquatics follows different principles in accordance with worldwide customer privacy and data protection practices to protect your privacy.

• We won’t sell or give away personal details, mail addresses, phone numbers, email addresses or any other information to anyone.
• We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

• To make the site easier for you to use by not having to enter information more than once.
• To help you quickly find software, services or information.
• To help us create content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from 

CONSENT

If you choose not to register or provide personal information, you can still use specific sections of our website and app. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Aylesford Aquatics products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Aylesford Aquatics.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:

• View and edit personal information you have already given us.
• Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
• Sign up for electronic newsletters about our services and products.
• Once you register, you won’t need to do it again. Wherever you go on Aylesford Aquatics, your information stays with you.

SECURITY

Aylesford Aquatics has taken strong measures to protect your personal information’s security and ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place orders or access your personal account information, secure server software SSL encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

Your personal information is never shared outside the company without your permission, except under the conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in any country where Aylesford Aquatics, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

NOTICE TO PARENTS

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about the safe and responsible use of their Personal Information while using the Internet.

ENFORCEMENT

If, for some reason, you believe Aylesford Aquatics has not adhered to these principles, please notify us by email at aylesfordaquatics@hotmail.co.uk, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

CUSTOMER PROFILES

When you sign up for promotional activities such as a newsletter, you provide us with your contact information, including your name and email address. We use this information to send you updates about special offers, questionnaires to measure your satisfaction with our service and announcements about new and exciting services.

 We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Aylesford Aquatics will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Aylesford Aquatics or the site; (b) protect and defend the rights or property of Aylesford Aquatics and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Aylesford Aquatics, its Websites, or the public.